Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the average shipping time for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days depending on your location.
Do you offer a warranty on LiberNovo products?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture is non-refundable.
Are the materials used in your products sustainable?
At LiberNovo, we prioritize eco-friendly sourcing. We use FSC-certified wood and recycled textiles whenever possible to ensure a lower environmental impact.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking link to monitor your delivery's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home now and pay later.